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Privacy Policy of Shapnashop Ltd.

Privacy Policy for ShapnaShop

At **ShapnaShop**, we are committed to protecting your privacy and ensuring a secure online shopping experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

 1. **Information We Collect**
When you interact with our website, we may collect the following types of personal and non-personal information:

Personal Information

  • Full name
  • Email address
  • phone number
  • Shipping and billing address
  •  Payment information (secured through third-party processors)
  •  Order history

Technical & Usage Information

  • IP address
  • Browser type and device information
  • Browsing behavior on our website (via cookies and analytics tools)

 2. **How We Use Your Information**
We use the information we collect to –

  • Process, fulfill, and manage your orders
  • Communicate with you about your orders and support requests
  • Send you updates, promotions, and special offers (with your permission)
  • Improve website performance, product offerings, and customer service
  • Detect and prevent fraud, unauthorized transactions, and other illegal activities

 3. **How Your Information Is Shared**
Your data is only shared with trusted third parties as necessary to operate our business:

  • Payment processors** (e.g., SSL-secured gateways)
  • Shipping and logistics partners
  • Email service providers-for order and promotional emails
  • Analytics tools (e.g., Google Analytics) to help us understand user behavior
  • We do *not* sell, trade, or rent your personal data to third parties for marketing purposes.

 4. **Cookies and Tracking Technologies**
We use cookies and similar technologies to:

  •  Keep your shopping cart active
  • Recognize your device on return visits
  •  Understand how users interact with our site

You can choose to disable cookies through your browser settings, though this may affect your experience on our website.

5. Use of Analytics and Advertising Tools

We use third-party tools such as **Google Analytics** and **Facebook Pixel** to better understand user behavior, track website performance, and improve our marketing efforts.

  • Google Analytics** helps us analyze visitor interactions and trends on our website. Google may collect information such as your IP address, browser type, pages visited, and time spent on our site.
  • Facebook Pixel** allows us to measure the effectiveness of our Facebook and Instagram advertising campaigns by understanding user actions on our site.

These tools may use cookies and similar technologies to collect data. The information collected is used in accordance with each service’s privacy policy.

You can manage your ad preferences or opt out of certain tracking:

  •  [Google Ads Settings](https://adssettings.google.com/)
  • [Facebook Ad Preferences](https://www.facebook.com/adpreferences)

6. **Data Protection and Security**
We take data security seriously. ShapnaShop uses industry-standard encryption, firewalls, and secure servers to protect your information.

Payment details are not stored on our servers and are processed securely by third-party gateways.

 7. **Your Rights and Choices**
You have the right to:

  • Request access to your personal data
  • Request corrections or updates
  • Request deletion of your data (where applicable)
  • Opt-out of promotional emails at any time by clicking the “Unsubscribe” link

To exercise any of these rights, contact us directly using the details below.

8. **Children’s Privacy**
We do not knowingly collect personal data from children under the age of 13. If we learn that we have collected such data without parental consent, we will take immediate steps to delete it.

9. **Changes to This Privacy Policy**
We may update this policy to reflect changes in our business or legal obligations. We encourage you to review this page periodically for any updates. The “Effective Date” at the top will always indicate the latest version.

10. **Contact Us**
For questions or concerns regarding this Privacy Policy or your personal information, please contact us:

📧 **Email:** [[email protected]]
📞 **Phone:** [01871259909]
🌐 **Website:** www.shapnashop.com

 

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